MeshDirect
- Building an e-commerce platform capable of managing product bundles and variations.
- Ensuring seamless integration with their CRM for real-time order status updates.
- Implementing an efficient notification system, including SMS updates via a third-party platform.
- Integrating tracking and shipping with Australia Post.
- Conducting multiple rounds of testing and debugging to deliver a flawless user experience.
Nirmal, Saba and all the team – you really did deliver on your promise. Thank you for your excellent service, great support, ease of communication and most of all delivering an outstanding website!
Custom E-commerce Development
We built a bespoke e-commerce platform tailored to Mesh Direct’s unique needs. The platform supports product bundles and variations, offering customers flexibility and an intuitive shopping experience.
CRM Integration
To enhance operational efficiency, we seamlessly integrated their CRM with the website. This ensured real-time updates of order statuses for logged-in users, creating transparency and improving user satisfaction.
Third-party SMS Notifications
By connecting the website with a reliable third-party SMS service, we enabled automatic notifications to keep users informed about their order status.
Shipping and Tracking Integration
We integrated the system with Australia Post, providing users with accurate tracking information and smooth shipping processes.
Rigorous Testing and Optimisation
Multiple rounds of testing were conducted to identify and fix bugs, ensuring the platform delivered a seamless and reliable experience from launch day.
Our partnership with Mesh Direct resulted in a cutting-edge e-commerce platform that not only met but exceeded their requirements. The new website has empowered them to manage product variations, streamline CRM processes, and enhance customer engagement through real-time updates and notifications. These improvements have not only increased operational efficiency but also strengthened their reputation as a leader in the printing industry.