




Website Support Powering Sydney Brands
We provide WordPress help so that websites remain secure, high-performing and campaign-ready.
Is WordPress making you pull your hair out?
Are you wasting precious time and resources dealing with…
- Crashed websites
- Faulty plugins
- Error pages
- Website glitches
- Security threats from outdated plugins
- Plugins that won’t work properly
- Spending hours creating landing pages
- Manually editing themes and designs
- Lack of features and functionality
- Spammers, hackers and bugs
- Slow website loading times
- Constant content updates
Our monthly WordPress support plans offer you complete protection and performance optimisation of your website. We'll take care of the tech, so you can take care of business.
Book a Free ConsultationWordPress Website Support Services in Sydney
Dedicated Development Hours
Enjoy dedicated website development hours for website maintenance, optimisation, adding new features, functionality and everything else you need to run a successful WordPress website.
Regular Updates
With our monthly updates, you do not need to worry about website security and performance. We ensure your site runs smoothly and remains up-to-date by performing routine updates and manual testing.
Additional Changes
Need to add a feature? Or stuck with technical limitations requiring coding customisation? From adding new features to your site to website redesigns for your current website, we're here to make the changes you need, when you need them.
Emergency Support
Our dedicated WordPress website experts are available to provide support over the phone, via email or via Zoom whenever you need assistance. We are ready to help you with anything related to keeping your website updated and functioning correctly.
Spam Filtering
We help you minimise website security risks and keep your website clean by preventing spam with Spam filtering. Making your site spam-free also improves performance, user experience and makes your website user-friendly.
Security Scan
We perform regular security scans on your website to ensure that everything is in place and performing as it should. Our experienced support team makes sure that your website utilises the latest security standards and features.
Performance Optimisation
Website performance is a critical factor for customer experience, search engine optimisation and conversions. Our routine maintenance and support services are focused on maximising the speed and performance of your website.
Comprehensive Reporting
Receive a detailed monthly report about your website, speed performance, SEO, traffic analytics, security and updates so you can track progress and changes. The reports also include suggestions based on website performance.
Safety Backups
We'll regularly back up your website so even if the worst happens, you'll never lose your website and you'll be back online immediately. We'll perform scheduled off-site backups for your website that are stored for 30 days.

Need WordPress Help?
No call centres and no support tickets. Just senior web developers who genuinely care about your success. Our WordPress maintenance plans deliver regular website maintenance and responsive support to keep your site functioning properly every day.
Our WordPress help experts take the stress out of WordPress issues so you can focus on your business needs. Each plan is customisable to fit your needs, whether you need 10 hours, 20 hours or more each month.
As a Sydney-based team, we provide fast response times and clear communication with a focus on protecting your website from threats.
Why Do I Need Monthly WordPress Support Services?
Our WordPress experts are here to help you with security threats, cyber attacks, broken links, malware removal and spam control in a timely and professional manner. We bring over a decade of expertise delivering exceptional customer service and proven website maintenance services.
With our WordPress help and flexible maintenance packages, your site stays protected and optimised. You get expert support that improves conversion rates, drives more customers, and fits your schedule.
We also advise on best practices and regular core file updates. We will help you choose the right host, plan a new purchase, and improve your site speed as well.
WordPress Support Plans
Website Security Plan
Keep your WordPress site secure, updated, and running smoothly.
Contact us for pricing
- 10 hours of maintenance, security and support
- Monthly WordPress & plugin updates
- Server and uptime monitoring
- Staging development environment
- Manual website QA testing
- Emergency phone & email support
- Security checks and threat prevention
- Priority bug fixes
- Minor maintenance tasks
- Backup management
- Scheduled off-site backups
- Database optimisation
- Spam filtering and cleansing
- Monthly maintenance report
Website Care Plan
Ongoing updates, maintenance and site enhancements.
Contact us for pricing
- Everything in Website Security Plan+
- 20 total hours of focused Dev & Care
- Dedicated PM, UX/UI Designer, Developer, DevOps and QA
- Initial kickoff meeting with the team
- Monthly WIP meetings to discuss progress
- Monthly sprint planning with weekly task delivery
- ClickUp Board for task collaboration
- Ad-hoc support and development work based on a monthly allocated budget
- Priority phone & email support
- Website speed & performance optimisation
- Monthly website maintenance and progress report
Website Growth Plan
Website care with CRO & SEO support to maximise your marketing efforts.
Contact us for pricing
- Everything in Website Care Plan+
- SEO support to guide your marketing team
- Initial in-depth Website SEO Audit
- Regular CRO audits and implementations
- Keyword search & On-page optimisation
- Keyword Gaps & Competitor analysis
- Content topic ideation and calendar
- In-depth SEO Content briefs and outline
- Local SEO optimisation
- Citations and directory listings
- Link building strategy and roadmap
- High-quality contextual link acquisitions
- Live reporting dashboard
- Monthly WIP meeting session with a dedicated SEO strategist
No Long-Term Contracts

No Long-Term Contracts
At WP Creative, we believe trust and loyalty should be earned through outstanding service, not by locking you into lengthy 24-month contracts like many other agencies do.
We’re confident in our ability to deliver the support your business needs, which is why we offer flexible arrangements tailored to your changing requirements.
All we ask is a minimum six-month commitment to give us the time to show real, measurable growth for your business. Your success will always remain our ultimate goal.
Why Choose WP Creative?
Fast Response Times
We respond fast, especially when it matters most. For urgent issues, we act within an hour so you’re not left waiting. Whether it’s a bug on a landing page, a broken form, or a sudden downtime, we jump in quickly with a solution you can rely on.
Single Point of Contact
You’ll always know who to talk to. One dedicated project manager who understands your project, your content, and your audience. No need to message multiple people.
Flexible Support Plans
Every business is different, so your support should be too. Managing weekly tasks, fixing complex issues or planning for the future, we provide dedicated WordPress support plans.
Sydney Based
We’re local, responsive and easy to reach. No time zone delays. No language gaps. Just developers based in Sydney who you can discuss things with and develop long-term trust and are just a call or message away.
No Long-Term Contracts
We don’t believe in lock-ins. Our support runs on real results, not 24-month agreements. You’ll never be stuck in a lengthy contract, just a clear, fixed-fee payment plan that keeps your website moving.
Scheduled Audits & Reviews
Regular audits give us the chance to look back, review the past, and plan what comes next. We assess site health, spot performance gaps, and uncover fresh opportunities to improve speed, rank, and UX in the audit.
Trusted Website Support Services In Australia

Trusted Website Support Services In Australia
WP Creative delivers trusted website support services across Australia, partnering with marketing teams in Sydney, Melbourne, Brisbane, Perth, Adelaide, and other major cities. Our expert in-house developers work closely with you to ensure your WordPress site stays fast, secure, and campaign-ready.
All support is handled locally by senior specialists who understand both the technical and marketing side of your business. You get reliable fixes, quick turnarounds, and clear communication with every task.
Support plans are flexible and built to suit your workflow, with a dedicated contact who keeps things on track. Brands nationwide choose us to keep their websites optimised and their marketing moving forward.
WordPress Support Sydney FAQs
All your WordPress website support queries answered!
Website support services refer to the ongoing assistance provided to ensure your website runs smoothly, efficiently, and without interruptions. These services encompass a wide range of tasks, including troubleshooting technical issues, resolving bugs, updating content, and providing user assistance.
In addition to maintaining website functionality, website support services often include proactive monitoring, website speed optimisation, uptime, and performance. It also addresses customer expectations, enhances user experience, and implements minor design or feature adjustments based on feedback.
By investing in website support services, businesses can focus on growth while ensuring their online presence remains stable, responsive, and professional.
Website support plans are services designed to provide additional assistance for site maintenance. This may include optimisations and services like speed & database optimisation, ad-hoc support, website changes, custom website design, creating new web pages, website quality audits, security fixes, technical issues, SEO improvements and anything that is related to your WordPress website.
Our plans are designed based on the number of dedicated hours you need to complete work on an ongoing basis. That means you can use those hours for everything related to your website from plugin updates, cleanups, design enhancements, adding new functionality, performance optimisation, security monitoring, phone and email support, plugins and themes updates, technical SEO fixes and core PHP updates etc.
We also offer website growth plans if you are looking for Sydney SEO experts to improve your online presence and drive more business from search engines.
If your website is generating leads, managing content, or acting as a sales platform, then yes, critical support matters. A small issue like a plugin install or broken form can quickly escalate into lost traffic, conversions and brand trust.
Without regular updates, your site becomes vulnerable to threats and downtime. It is the best way to protect your business and keep everything running smoothly.
WordPress sites need to be maintained, not just built and forgotten. Ongoing support ensures your site stays secure, healthy, and aligned with your business goals. From regular backups to performance audits, our website support services take care of the things that really matter.
We move fast because your marketing can’t afford to wait.
For any urgent issues, we’re just a call, text, or ticket away. Your dedicated project manager and technical team jump in quickly to get things moving.
Our SLA?
We respond within an hour and aim to resolve issues within four.
But more importantly — we treat every ticket like it could impact your Website growth. Whether it’s a broken form or a backend bug, if it’s blocking your marketing, we’ll clear the path. Fast.
Because support shouldn’t just be responsive. It should be proactive, reliable, and growth-minded — just like your marketing team.
Beyond WordPress support, we offer everything from WordPress website design and development to SEO services, link building, website audits, and full-scale rebuilds. We work with businesses Australia-wide and help them grow smarter by blending marketing thinking with technical precision and clean code.
We also provide Webflow development services and Website migration services to help your business grow. Whether you need a new website or want to maintain the existing one, our designers and developers will cover everything from start to finish.
We work on monthly support packages that provide you with dedicated development hours for website maintenance, WordPress updates, making improvements, adding new website features, executing your ideas, and everything else you need for your WordPress website.
The pricing can be customised based on your needs and budget. For example, it could be 10 hours, 20 hours, or as many hours as you need per month.
The website support Sydney service for an hourly rate costs $99 plus GST.
Yes, WordPress maintenance needs to be done regularly to keep it fully secured and your site performing at the optimal level.
Technology is ever-evolving and so are the websites, tools and platforms associated with your website. WordPress core files, themes, plugins and other WooCommerce extensions need to be updated so that they are compatible with new features, updates, security and standards.
Hiring an agency for WordPress support services is definitely a good idea if you are time-poor or do not have the technical skills to maintain your website. While you can get support services from your web hosting provider, you can save time, money and other resources by hiring a WordPress support agency as a partner.
This allows you to save time on research, money, and resources, enabling you to focus on what you do best, growing your business and bringing in new customers by expanding your network.