WordPress Support Sydney
We provide complete website support services as your WordPress Support Sydney partner.
- Custom Support Packages
- Average 3-hour Response Time
- Dedicated WordPress Support Experts
100+ 5 Star Reviews
Australia-based Team
WordPress Support Experts
Proactive Support
Is WordPress making you pull your hair out?
Are you wasting precious time and resources dealing with…
- Crashed websites
- Faulty plugins
- Error pages
- Website glitches
- Security threats from outdated plugins
- Plugins that won’t work properly
- Spending hours creating landing pages
- Manually editing themes and designs
- Lack of features and functionality
- Spammers, hackers and bugs
- Slow website loading times
- Constant content updates
Our monthly WordPress support plans offer you complete protection and performance optimisation of your website. We'll take care of the tech, so you can take care of business.
View Website Care PlansWhat’s Included?
Dedicated Development Hours
Enjoy dedicated website development hours for website maintenance, optimisation, adding new features, functionality and everything else you need to run a successful WordPress website.
Monthly Updates
With our monthly updates, you do not need to worry about website security and performance. We ensure your site runs smoothly and remains up-to-date by performing routine updates, and manual testing.
Additional Changes
Need to add a feature? Or stuck with technical limitations requiring coding customisation? From adding new features to your site to website redesigns for your current website, we're here to make the changes you need, when you need them.
Emergency Support
Our dedicated WordPress website experts are available to provide support over the phone, via email or via Zoom whenever you need assistance. We are ready to help you with anything related to keeping your website updated and functioning correctly.
Spam Filtering
We help you minimise website security risks and keep your website clean by preventing spam with Spam filtering. Making your site spam free also improves performance, visitor experience and makes your website user-friendly.
Security Scan
We perform regular security scans on your website to ensure that everything is in place and performing as it should. Our experienced support team makes sure that your website utilises the latest security standards and features.
Performance Optimisation
Website performance is a critical factor for customer experience, search engine optimisation and conversions. Our routine maintenance and support services are focused on maximising the speed and performance of your website.
Comprehensive Reporting
Receive a detailed monthly report about your website, speed performance, SEO, traffic analytics, security and updates so you can track progress and changes. The reports also include suggestions based on website performance.
Safety Backups
We'll regularly back up your website so even if the worst happens, you'll never lose your website and you'll be back online immediately. We'll perform scheduled off-site backups for your website that are stored for 30 days.
Need WordPress Support?
No call centres and no support tickets. Just a senior team of WordPress support experts who truly care about your success! Our WordPress support plans are designed to provide you with dedicated, reliable and exceptional customer service for your website.
Our WordPress help experts are ready to help you take the worries out of WordPress so you can get back to business. We understand that every business has different needs, which is why our plans are customisable. Whether you need 10 hours, 20 hours or more each month, we can work around your needs without lock-in contracts.
Why Do I Need Monthly WordPress Support Plan?
Whether it's an emergency technical fix, adding features or a fresh new look for your business, our team of experts will provide dedicated hours to your website each month. This means you'll never be left waiting for the help you need.
From security patches to bug catches, malware removal and re-branding your website to stopping spam, we're here to support you every step of the way. You'll save time and resources with an outsourced team of senior WordPress developers who care about your business. We are just a phone call or message away!
View Website Care Plans From security patches to bug catches, malware removal and re-branding your website to stopping spam, we're here to support you every step of the way. You'll save time and resources with an outsourced team of senior WordPress developers who care about your business. We are just a phone call or message away!
WordPress Website Support Packages
Website Security Plan
Keep your WordPress site secure, updated, and running smoothly.
Contact us for pricing
- Monthly WordPress & plugin updates
- Monthly security audits
- Server and uptime monitoring
- Staging development environment
- Manual website QA testing
- Emergency phone & email support
- Security checks and threat prevention
- Priority bug fixes
- Minor maintenance tasks
- Backup management
- Scheduled off-site backups
- Database optimisation
- Spam filtering and cleansing
- Monthly maintenance report
Website Care Plan
Dedicated website team for regular upkeep and enhancements.
Contact us for pricing
- Everything in Website Security Plan+
- 20+ hours of focused Dev & Care
- Dedicated PM, UX/UI Designer, Developer, DevOps and QA
- Initial kickoff meeting with the team
- Fortnightly WIP meetings to discuss progress
- Monthly sprints and weekly delivery
- ClickUp Board for task collaboration
- Ad-hoc support and development work based on a monthly allocated budget
- Priority phone & email support
- Speed performance optimisation
- Regular CRO audits and implementations
- Technical SEO suggestions and fixes
- Monthly website progress report
Website Growth Plan
Website care with SEO to maximise your marketing efforts.
Contact us for pricing
- Everything in Website Care Plan+
- Initial in-depth Website SEO Audit
- 12-Month SEO strategy and roadmap
- Keyword search & On-page optimisation
- Keyword Gaps & Competitor analysis
- Content topic ideation and calendar
- In-depth SEO Content briefs and outline
- Local SEO optimisation
- Citations and directory listings
- Link building strategy and roadmap
- High-quality contextual link acquisitions
- Live reporting dashboard
- Monthly WIP meeting session with a dedicated SEO strategist
- Monthly website maintenance and progress report
No Long-Term Contracts
No Long-Term Contracts
At WP Creative, we believe trust and loyalty should be earned through outstanding service, not by locking you into lengthy 24-month contracts like many other agencies do.
We’re confident in our ability to deliver the support your business needs, which is why we offer flexible arrangements tailored to your changing requirements.
All we ask is a minimum six-month commitment to give us the time to show real, measurable growth for your business. Your success will always remain our ultimate goal.
Recent work
Take a look at what we’ve been up to
Flare HR
+ 108%
Increase in users, 50+ landing pages and 10+ interactive resources created
Tile Factory Outlet
+ 75%
Boost in quote requests, 29% increase in traffic, and 20% more new users
Gregory Jewellers
+ 144%
Increase in mobile website speed and 45% improvement in desktop
Success stories Meet the people who love our work
I would not go anywhere else for a WordPress website. Great team who know what they are doing, know how to manage a project and execute at the highest levels of professionalism.
Joydeep Hor
People+Culture Strategies
Managing Principal
peopleculture.com.au
Managing Principal
peopleculture.com.au
We have been working with Saba and the WP Creative team to launch our new website. From beginning to end, their level of professionalism is exceptional. The whole team is responsive, patient and have a high level of expertise in the development of WordPress sites.
Jen Doran
Our Revolution
Creative Director
our-revolution.com.au
Creative Director
our-revolution.com.au
Nirmal, Saba and all the team – you really did deliver on your promise. Thank you for your excellent service, great support, ease of communication and most of all delivering an outstanding website!
Kerrianne Davoodi
Marketing & Communications Manager
Mesh Direct
meshdirect.com.au
Mesh Direct
meshdirect.com.au
WordPress Website Maintenance
We understand the importance of regular WordPress Website Maintenance to ensure you are using the latest technology. If you want to make the most out of your website, you can not ignore the importance of ongoing support services.
Our WordPress support services are not limited to regular updates and monitoring. We also make sure your website is functioning properly on all fronts and is performing as expected. As a business owner, you need to keep your website updated with the latest technology to stay ahead of the competition.
Our routine WordPress Maintenance and Support services generally include website speed optimisations, plugins & theme updates, compatibility checks on browsers/devices, website security scan & best practices and more.
Performance & Security
Need someone professional to help you with your website's security monitoring and performance optimisations? We are here to help.
The best thing about website support services is that you can identify and eliminate issues and threats even before they become a problem. This is especially true when it comes to security and performance optimisations for WordPress sites.
Our Website Support Sydney specialists are experts in providing ongoing support. We are passionate about keeping your website in good health, maximising your website performance and improving your website security.
View Website Care Plans The best thing about website support services is that you can identify and eliminate issues and threats even before they become a problem. This is especially true when it comes to security and performance optimisations for WordPress sites.
Our Website Support Sydney specialists are experts in providing ongoing support. We are passionate about keeping your website in good health, maximising your website performance and improving your website security.
Website Support Services in Australia
Website Support Services in Australia
Our WordPress website support plan is designed to provide you with dedicated, reliable service for your website. We understand that technology is constantly evolving and we need to be updated with it, which is why we perform regular core file updates to keep your website up to date.
 Maintenance is not something that can be skipped without consequences. You will need site maintenance and support in a timely and professional manner to keep your site fully secured, and running smoothly without any issues. Whether it may be speed, usability or technical errors like broken links, support services can assist you with almost anything related to the website.
We offer flexible essential care plans for businesses that can be customised to meet your unique business needs, including budget and schedule. Contact us today to learn more about how our dedicated support plans can help your businesses and your website thrive.
Sydney's Most Trusted WordPress Agency
We are Sydney's most trusted WordPress experts with over a decade of experience in website development, design, regular maintenance and support services. Our web developers have at least more than five years of experience in the professional web design and development industry.
We understand that your website is much more than a digital display in the online world. It can easily be one of the most impactful online marketing tools you can have. And with our dedicated WordPress support plans, you will never have to worry again about your website's health, performance, technical WordPress issues or security.
View Website Care Plans We understand that your website is much more than a digital display in the online world. It can easily be one of the most impactful online marketing tools you can have. And with our dedicated WordPress support plans, you will never have to worry again about your website's health, performance, technical WordPress issues or security.
WordPress Website Support Sydney - FAQs
All your WordPress website support queries, answered!
Website support services refer to the ongoing assistance provided to ensure your website runs smoothly, efficiently, and without interruptions. These services encompass a wide range of tasks, including troubleshooting technical issues, resolving bugs, updating content, and providing user assistance.
In addition to maintaining website functionality, website support services often include proactive monitoring, ensuring optimal website speed, uptime, and performance. They also address customer inquiries, enhance user experience, and implement minor design or feature adjustments based on feedback.
By investing in website support services, businesses can focus on growth while ensuring their online presence remains stable, responsive, and professional.
Website support plans are services designed to provide additional assistance for site maintenance. This may include optimisations and services like speed & database optimisation, ad-hoc support, website changes, website design improvements, creating new web pages, website quality audits, security fixes, technical issues, SEO improvements and anything that is related to your WordPress website.
Our plans are designed based on the number of dedicated hours you need to complete work on an ongoing basis. That means you can use those hours for everything related to your website from plugin updates, cleanups, design enhancements, adding new functionality, performance optimisation, security monitoring, phone and email support, plugins and themes updates, technical fixes and core PHP updates etc.
We also offer website growth plans if you are looking for an SEO Sydney Agency to improve your online presence and drive more business from search engines.
We work on monthly support packages that provide you with dedicated development hours for website maintenance, WordPress updates, making improvements, adding new website features, executing your ideas, and everything else you need for your WordPress website.
The plan can be customised based on your needs. For example, it could be 10 hours, 20 hours, or as many hours as you need per month.
The pricing is based on an hourly rate of $99 plus GST.
Yes, WordPress updates and maintenance need to be done regularly to keep it fully secured and your website performing at the optimal level.
Technology is ever-evolving and so are the websites, tools and platforms associated with your website. WordPress core files, themes, plugins and other WooCommerce extensions need to be updated so that they are compatible with new features, updates, security and standards.
Hiring an agency for WordPress support services is definitely a good idea if you are time-poor or do not have the technical skills to maintain your website. While you can get support services from your web hosting provider, you can save time, money and other resources by hiring a WordPress support agency. This allows you to save time, money, and resources, enabling you to focus on what you do best, growing your business and bringing in more customers by expanding your network and reaching out to potential customers.
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